Why?
This is unfortunate but a necessary evil to protect the legit customers and provide the best possible support and not wasting time on illicit copies/support requests.
support
- Go to https://www.unrealengine.com/account/transactions
- Click on the Product Description to expand the purchase
- Copy your Order ID: and send this in an email to support at eeldev.com
When?
You will recieve a confirmation email once the verification is done. Please take note of our office hours, you can find them here
During weekends and off hours verification will take longer.
DISCORD
If you included your Discord information you will also receive the correct role(s) for your product(s).